Returns & Exchanges
At Frederick's of Hollywood®, we want you to feel confident and sexy in your purchase. If you are not completely satisfied, we accept returns of unworn, unwashed merchandise with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in the original packaging, ensuring all hygiene liners are intact and tags are securely attached to the garments.
Label and Ship
Print the prepaid shipping label provided by the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing